Terms and Conditions – 88win: Platform Rules

Before using 88win, please read carefully the rules governing registration, betting, bonuses, payments, and responsible use of the platform. Transparency is one of our core commitments.

Last updated: January 1, 2026 Brazilian Portuguese Version
18+
Minimum Age to Use the Platform
R$ 20
Minimum Deposit via Pix
LGPD
Compliance with Brazilian Data Law
24/7
Portuguese-Language Support Available

88win's Commitments to You

The principles that guide how the platform treats every user — from registration to withdrawal

Clear Terms, No Fine Print

88win's terms are written in plain language, designed for Brazilian users — no hidden clauses that quietly change the meaning of key conditions buried in the middle of the document.

Bonuses with Transparent Rules

Every 88win bonus has its rollover conditions, validity period, and eligible games published clearly before activation. You know exactly what you are agreeing to before you click.

100% BRL Payments

All deposits, withdrawals, and bonuses at 88win are processed in BRL. Pix, boleto bancário, credit and debit card, PicPay, Mercado Pago, and TED — no currency conversion.

Data Protection in Compliance with the LGPD

88win processes your personal data in accordance with Brazil's General Data Protection Law. Your data is never sold or shared without your explicit consent.

Responsible Gambling Is a Priority

Self-exclusion tools, deposit limits, and session alerts are all part of 88win's standard terms. Responsible use of the platform is a recognized user right.

Advance Notice of Any Changes

If 88win's terms are updated, you will be notified at least 30 days in advance by email and through an in-platform notice — before the new rules take effect.

Important reading: By creating an account or continuing to use the 88win platform, you confirm that you have read, understood, and agree to all the terms set out in this document. If you do not agree with any condition, please do not use the platform.

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and 88win ("Platform", "we"). By accessing, registering for, or using any 88win service — including Sports Betting, Live Casino, slots, crash games, and all related features — you confirm that you have read, understood, and fully accepted these Terms.

Accepting these Terms is a mandatory requirement to use the platform. If you disagree with any part of this document, you must stop using the platform immediately and must not create or maintain an active account on 88win.

Notice: 88win reserves the right to update these Terms periodically. You will be notified at least 30 days before any changes take effect. Continued use of the platform after that period constitutes acceptance of the updated terms.

2. Eligibility and Registration

To create an 88win account and use any of its services, you must meet the following mandatory requirements:

  • Be at least 18 years of age of age on the date of registration;
  • Be a resident of Brazil and hold a valid CPF;
  • Not be registered in an active self-exclusion program on 88win or any similar service;
  • Not having had a previous account closed for a terms violation at 88win;
  • Not be an employee, partner, or first-degree relative of an 88win employee;
  • Provide accurate, complete, and up-to-date information at the time of registration.

88win may request identity verification documents (KYC — Know Your Customer) at any time, including a government-issued photo ID (RG or CNH), proof of address, and proof of ownership of the payment method used. Failure to provide the requested documents within the specified timeframe may result in temporary suspension or permanent closure of the account.

Important: 88win does not accept registrations from users under 18. If an account is found to belong to a minor, it will be closed immediately and the available balance held until legitimate account ownership is confirmed.

3. User Account

Each user may create and hold only a single account on 88win. The creation of multiple accounts by the same user, with the intent of obtaining bonuses or any other advantage, is strictly prohibited and subject to the immediate closure of all associated accounts, with forfeiture of balances and bonuses.

You are entirely responsible for:

  • Keeping your login credentials (email and password) confidential;
  • All activity carried out from your account, including bets placed by third parties using your credentials;
  • Notify 88win immediately if you suspect unauthorized access to your account;
  • Keep your registration details (email, mobile number, address) up to date at all times.

88win strongly recommends enabling two-factor authentication (2FA) for added account security. Accounts suspected of fraudulent use, shared access, or unusual activity may be temporarily suspended for investigation without prior notice.

4. Deposits & Withdrawals

88win accepts the following deposit and withdrawal methods, all processed exclusively in BRL:

  • Pix — primary method, available 24/7. Deposits confirmed in seconds; withdrawals processed in up to 5 minutes;
  • Bank slip (Boleto bancário) — available for deposits, with confirmation within 1 business day after payment;
  • Credit and debit card — of the major card brands accepted in Brazil;
  • PicPay and Mercado Pago — digital wallets with instant confirmation;
  • TED bank transfer — through major Brazilian banks, including Nubank, Itaú, Bradesco, and Banco do Brasil.

The minimum deposit at 88win is R$ 20.00 per transaction. The minimum withdrawal is R$ 30,00. 88win does not charge fees on standard deposits or withdrawals.

Important withdrawal rule: Withdrawals can only be processed using the same method as the original deposit, except where that method does not support withdrawals (such as boleto bancário), in which case Pix will be used as the default alternative. The account holder for the withdrawal must be the same person registered on 88win.

88win may request additional identity and payment method verification before processing withdrawals above R$ 5,000.00. This process is typically completed within 24 business hours of submitting the required documents.

5. Sports Betting

88win offers pre-match and live betting across more than 50 sporting competitions, with a strong focus on Brazilian football — Brasileirão Série A, Copa do Brasil, Libertadores, Série B, and state championships. MMA/UFC, volleyball, basketball (NBB), e-sports, and international football are also available.

Betting on 88win is governed by the following general rules:

  • The minimum bet amount is R$ 2.00, for both single and combination bets;
  • Odds are displayed in decimal format and may change up until the moment the bet is confirmed;
  • A bet is considered valid only after the confirmation displayed on screen and recorded in the account history;
  • Obvious odds errors (odds significantly off market due to a technical failure) may be voided by 88win, with a full refund of the amount wagered;
  • If an event is cancelled or postponed, the bet is cancelled and the stake is returned to the account balance, unless the event is rescheduled within 24 hours of the original date;
  • Live bets are subject to temporary market suspensions during critical moments — such as goals, red cards, and penalties — while odds are being recalculated.

88win reserves the right to limit the maximum stake on specific events, as well as to refuse or cancel bets where there is suspicion of match-fixing or the use of insider information.

6. Casino and Slots

The 88win casino section features slots from internationally certified providers (Pragmatic Play, NetEnt, Microgaming, Evolution, Hacksaw Gaming, and others), a Live Casino with Portuguese-speaking dealers, crash games, and progressive jackpots with prizes paid in BRL.

All casino games use random number generators (RNG) audited by independent laboratories. The RTP (return to player) for each game is available in the individual game rules within the platform.

  • Casino bets may contribute differently toward bonus rollover requirements — please check the specific conditions of each promotion;
  • Progressive jackpots are pooled across the network and can be won by any eligible player at any time, regardless of the amount wagered in that round;
  • Jackpot prizes are automatically credited to the account balance and are subject to the same withdrawal rules described in section 4;
  • 88win is not responsible for game session interruptions caused by the user's own internet connection issues.

7. Bonuses and Promotions

88win offers a welcome bonus and periodic promotions for active users. Each bonus has its own specific conditions published on the promotion page. The general rules that apply to all bonuses are:

  • Bonuses are available only to verified accounts in good standing;
  • Each user is entitled to the welcome bonus only once, on the first account created;
  • The rollover (wagering requirement) must be completed within the bonus validity period — once expired, any unmet bonus balance is automatically cancelled;
  • The sports bonus has a standard rollover of 5x with minimum odds of 1.70 per selection;
  • The casino bonus has a standard rollover of 30x of the bonus amount;
  • Withdrawals are not permitted while an active bonus balance is held — the bonus balance must be converted into real-money balance by completing the rollover before a withdrawal can be made;
  • 88win reserves the right to cancel bonuses and withhold withdrawals in cases of suspected promotion abuse, creation of multiple accounts, or minimal-risk betting (hedged bets placed solely to meet rollover requirements).
Bonus abuse notice: Any attempt to exploit bonuses in a way contrary to the spirit of the promotions — including creating fake accounts, using a VPN to access from unauthorized regions, or coordinating bets across multiple users — will result in the immediate cancellation of bonuses and may lead to permanent account closure.

8. Responsible Gambling

88win believes that sports betting and casino games should be a form of entertainment — not a source of income or a solution to financial hardship. That is why the platform makes responsible gambling tools available as a standard feature, with no red tape to access them:

  • Deposit limit: set a daily, weekly, or monthly limit directly in your account settings. 88win will never increase a limit without an explicit request from the user;
  • Temporary self-exclusion: request a break of 7, 14, 30, or 90 days. During this period, account access is suspended and no marketing communications are sent;
  • Permanent self-exclusion: permanently close your account at any time, with any available balance returned via Pix after verification;
  • Session alerts: set up game time notifications to be reminded when you exceed a set period of continuous use;
  • Specialized support: our responsible gambling team is available 24 hours a day through any support channel to discuss gambling habits without judgment.

If you or someone close to you is showing signs of gambling addiction, please seek professional help. 88win supports mental health and gambling addiction treatment initiatives in Brazil.

9. Personal Data Protection

88win collects and processes users' personal data in accordance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018). The data collected is used exclusively for:

  • User account creation and management;
  • Identity verification and fraud prevention (KYC/AML);
  • Processing payments and withdrawals;
  • Account and promotional communications, where the user has given consent;
  • Improving the platform experience based on aggregated and anonymized data.

Your personal data is never sold, rented, or shared with third parties for marketing purposes without your explicit consent. Payment processing partners and game providers receive only the data strictly necessary to deliver the contracted services, under confidentiality obligations.

For full details on data collection, storage, use, and your rights as a data subject, please visit our Privacy Policy.

10. Prohibited Conduct

The following conduct is strictly prohibited on 88win and may result in account termination and balance forfeiture:

  • Creating more than one account on the platform, whether in your own name or on behalf of a third party;
  • Providing false information or altered documents during registration or identity verification;
  • Using the account for money laundering or any other illegal activity;
  • Attempting to manipulate the outcomes of sporting events or casino games;
  • Exploiting bugs or technical flaws in the platform to gain an unfair advantage;
  • Using automated software (bots) to access the platform or place bets;
  • Sharing account credentials with third parties or allowing third parties to use your account;
  • Placing bets in collusion with other users to manipulate markets or accumulate bonuses in a coordinated manner;
  • Using a VPN or other means to mask your location and bypass access restrictions;
  • Harassing, threatening, or insulting support staff or other users on the platform.

11. Account Suspension and Termination

88win may suspend or close an account at any time in the following situations:

  • Violation of any provision of these Terms and Conditions;
  • Reasonable suspicion of fraud, money laundering, or illegal activity;
  • Failure to complete identity verification (KYC) within the requested timeframe;
  • User's own request (self-exclusion or voluntary closure);
  • Account inactivity for more than 24 months with no transactions.

If an account is closed due to a terms violation, bonus balances are cancelled immediately. Real-money deposit balances may be returned following an internal investigation, at 88win's discretion, depending on the nature of the violation identified. The user will be notified of the closure via their registered email.

Accounts closed at the user's request will have available balances returned via Pix after identity confirmation, within up to 5 business days.

12. Limitation of Liability

88win employs every available technical resource to ensure continuous platform availability, accurate odds, and correct processing of all transactions. However, 88win is not liable for:

  • Service interruptions caused by third-party infrastructure failures (servers, internet providers, banking systems);
  • Financial losses resulting from the user's connection failures during live betting;
  • Betting decisions made based on information from third parties or analyses published outside the official platform;
  • Odds errors or incorrect results caused by inaccurate information provided by partner sports data sources, when corrected within a reasonable timeframe;
  • Financial, emotional, or social consequences resulting from use of the platform beyond responsible gambling limits.

88win's total liability in any dispute is limited to the amount deposited by the user in the 30 days prior to the event giving rise to the claim, except where expressly provided for under Brazilian consumer protection law.

13. Changes to Terms and Conditions

88win reserves the right to review and update these Terms at any time. All relevant changes will be communicated to the user at least 30 days' notice through:

  • Email sent to the address registered on your account;
  • Highlighted notice on the platform's home screen upon login;
  • In-app notification, if the mobile app is installed.

Continued use of the platform after the effective date of any changes constitutes automatic acceptance of the updated terms. If you do not agree with a change, you may close your account before the effective date without penalty.

Changes made solely to correct grammar, formatting, or contact information may be applied immediately without prior notice, provided they do not alter the substantive content of the terms.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil, including the Consumer Protection Code (Law No. 8,078/1990), the LGPD (Law No. 13,709/2018), and other regulations applicable to the online betting and entertainment sector in Brazil.

Any dispute arising from these Terms that cannot be resolved by mutual agreement or through 88win's support channels will be submitted to the courts of the district of São Paulo, State of São Paulo, Brazil, with waiver of any other jurisdiction, however privileged it may be.

88win is committed to responding to formal complaints within 5 business days through the support email, before any escalation to external dispute resolution bodies.

15. Contact & Support

For questions, complaints, or requests related to these Terms and Conditions, please contact 88win through the following channels:

  • Live chat: available directly on the platform, 24 hours a day, 7 days a week;
  • Email: suporte@88win-khelo.com — response time of up to 24 hours;
  • WhatsApp: available to users with an active account, via the link in the platform's support center.

All 88win support channels operate in Brazilian Portuguese. For matters specifically related to data privacy and data subject rights, please contact us at the email above with the subject line "LGPD — Data Subject Request".

Current version: This document represents the most recent version of 88win's Terms and Conditions, last updated on January 1, 2026. Previous versions are available upon request through support for any user who needs them for reference purposes.

Why 88win's Terms Are Written in Plain Language

There is a long tradition of terms and conditions written to confuse rather than inform. Enormous paragraphs, unnecessary legal language, important conditions buried in footnotes nobody reads — that approach serves only those who want an exit at any moment without the user knowing what they lost. 88win made a different decision from the start: our terms must be readable and understandable by anyone with a high school education, without needing a lawyer nearby to interpret them.

This does not mean the terms are permissive or full of loopholes. It means the rules are written clearly so you know exactly what you can and cannot do on the platform — and what 88win can and cannot do regarding your account and your funds. When a bonus condition states that the rollover is 30x, you should immediately understand what that means in practice: if you received R$ 100.00 in bonus funds, you will need to place R$ 3,000.00 in qualifying bets to convert that amount into real withdrawable balance.

Deposit and withdrawal rules deserve close attention, as they are the most common source of day-to-day questions. The most important point is that withdrawals must be made using the same method as the deposit whenever possible — this is a requirement of anti-money laundering systems, not a bureaucratic rule invented by 88win. When Pix is the deposit method, a Pix withdrawal reaches the account holder's account within minutes, with no hassle. 88win never charges a fee on standard withdrawals made via Pix, boleto, or TED.

The multiple accounts issue is also worth highlighting. It is common for new users to create a second account thinking they will receive a second welcome bonus — this does not work on 88win. The system identifies multiple account attempts via CPF, device, IP address, and banking details, and when detected, all associated accounts are closed. The right approach for users looking for more bonuses is to follow the reload promotions and offers for active users, which are published regularly on the platform.

The identity verification process (KYC) is another common source of questions. 88win follows international anti-money laundering and counter-terrorism financing standards — this is not optional, and it is not unique to our platform. In practice, most users complete the process without any disruption, as verification is triggered mainly for withdrawals above R$ 5,000.00 or when there are inconsistencies in the registration details. For users who transact regularly within typical deposit and withdrawal amounts, the experience is seamless and friction-free.

Finally, our commitment to responsible gambling is built into these Terms not as a formality, but as a genuine obligation. The self-exclusion, deposit limit, and session alert tools are available because we understand that a betting platform has a responsibility for its users' well-being. If you feel your gambling habits are getting out of hand, use these tools — they are there for exactly that purpose, they are easy to access, and 88win will never try to discourage you from using them. Bet responsibly and within what makes sense for your budget.

Summary of Key Points

The key points of 88win's Terms and Conditions in a quick-reference format

Available only to users aged 18 and over with a valid Brazilian CPF Identity verification may be requested at any time to confirm eligibility
One account per user — multiple accounts result in closure Each CPF is entitled to only one registration and one welcome bonus at 88win
Minimum deposit of R$ 20.00 via Pix, with no fees Minimum withdrawal of R$ 30.00 via Pix in up to 5 minutes, 24 hours a day
Bonuses have defined rollover requirements and expiry dates before activation Sports bonus: 5x with minimum odds of 1.70 / Casino bonus: 30x on the bonus amount
Personal data processed in accordance with the LGPD We never sell or share your data with third parties without your explicit consent
Responsible gambling tools available in two clicks Self-exclusion, deposit limits, and session alerts accessible without red tape
Term changes communicated with 30 days' notice By email and platform notice — you will always be informed before any change takes effect

FAQs About 88win's Terms

Common questions about platform rules, answered clearly and directly

No. Each user is entitled to exactly one account on 88win, regardless of how many devices they use. The same account can be accessed from a mobile phone, tablet, and computer without any restrictions. Creating a second account to try to claim a new welcome bonus or get around a suspension is a terms violation and results in the closure of all accounts linked to the same CPF.

It depends on the reason for closure. If the account was closed at the user's own request, any available real deposit balance will be returned via Pix after identity verification, within up to 5 business days. Uncompleted bonus balances are cancelled. If the account was closed due to a terms violation — such as creating multiple accounts or suspected fraud — the balance may be held during the investigation period. The user is always notified by email with the reason and next steps.

No. Bonus balance cannot be withdrawn directly — it must be converted into real balance by meeting the wagering requirement within the validity period. Before the rollover is completed, any withdrawal request will be processed using only the available real balance; any remaining bonus balance will be cancelled. For this reason, it is important to read the conditions of each bonus before activating it, paying particular attention to the validity period and the required rollover amount.

In very specific cases, yes. 88win may cancel confirmed bets when there is an obvious odds error caused by a technical failure (odds off-market by a factor of 10x or more), when an event is cancelled or postponed beyond 24 hours from the original date, or when there is evidence of match-fixing by any of the teams or athletes involved. In all such cases, the staked amount is refunded in full to the account balance. Normal winning bets are never cancelled.

Self-exclusion can be requested in two ways: directly in your account settings, under the "Responsible Gambling" section, where you choose the period (7 days, 14 days, 30 days, 90 days, or permanent); or by contacting support via live chat, email, or WhatsApp. Temporary self-exclusions are processed immediately and automatically. For permanent self-exclusion with a balance refund request, the process includes identity verification and is completed within up to 5 business days. During any active self-exclusion period, no marketing communications are sent and account access is fully suspended.

Ready to Get Started on 88win?

Now that you know the rules, create your account for free, deposit via Pix from R$ 20.00, and use the welcome bonus to bet on the Brasileirão, the Copa do Brasil, and the best jackpot slots.

Free sign-up in 2 min Pix in seconds 100% Bonus 24/7 Support in pt-BR
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Privacy Policy – 88win

88win handles your personal data with full transparency and in compliance with the LGPD (Brazil's General Data Protection Law). Your information is never sold or shared with third parties without your explicit consent. For full details on how we collect and use your data, visit our Privacy Policy.

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